Early Childhood and Family Service - transforming our children's centres

Closed 12 Nov 2018

Opened 17 Sep 2018


We want to make sure that we update the services we have been delivering through childrens centres and elsewhere to make them work better – in better locations, having a better range of services and with the best standards.

We have developed some proposals and would now like your views.

Since the consultation opened we have received some questions about our proposals. The answers to these questions can be found in the consultation document but to make things easier to find we have decided to publish the questions and answers in a separate document called Frequently Asked Questions. We added this document to this site on 26 October 2018 and you can find a link to it with the other consultation documents at the bottom of this page.

Why We Are Consulting

We are now consulting on proposed new ways to deliver services to meet families’ needs.  We want to find out what people think about our proposed approach in general. We also want peoples’ views on specific proposals about what might happen in their local area.

The views of Norfolk residents to the proposed changes set out in our consultation are very important.  We need your thoughts and ideas to inform our decision-making as we shape the future of this service.

We also have a statutory duty to consult with those affected about any proposals that may result in significant changes to, and/or the use of, our children’s centre buildings, as part of any proposed redesigned service.

Who we are consulting with

We want the views of the public in Norfolk, and in particular we want to hear from families, community groups, staff, children’s centre advisory board representatives, service providers, district councils, parish councils and voluntary sector organisations. 

We are consulting through:

  • Our online consultation which is also available as a paper copy.  
  • Events.

If you need a copy of this consultation document on paper or in a different format please email haveyoursay@norfolk.gov.uk

Have your say on our proposal for an Early Childhood and Family Service

Before you start: On the online survey you can only move forwards through the documents. If you need to return to the beginning of the survey to read the documents again you can do this by selecting the ‘first’ button on the bottom of the page.

It’s a good idea to download a copy of the consultation document just in case you want to use it as a reference when working through the online survey. All the documents contained within the online survey are also available to be downloaded from the Related Documents section at the bottom of this page. 

What Happens Next

We will take a report about the findings to this consultation to our Children's Services Committee on 22 January 2019. The report will feedback what people have told us about the potential impact of our proposal.  Our county councillors will use this as part of the evidence they consider when deciding whether to go ahead with this proposal.



  • All Areas


  • Children
  • Parents and carers and guardians
  • Families
  • Voluntary groups and organisations
  • Schools


  • Children and young people
  • Health & Wellbeing
  • Education and early years
  • Libraries