Consultation Hub

Welcome to Norfolk County Council's Consultation Finder. This site will help you find and take part in consultations that interest you.

Recently updated consultations are displayed below. Alternatively, search for consultations by keyword, postcode, interest etc.

If you are interested in finding other ways to get involved, why not visit our Residents’ Panel page. Signing up to our Residents’ Panel is your chance to have your say on matters that affect Norfolk and to help the council make decisions. Click the link to find out more.

Please note: This webpage cannot be used for property information searches as not all traffic and road schemes are subject to consultation. For a certified Law Society CON29 reply of all NCC held information (including all highways data), please visit our Land Charges webpage

Featured consultations

  • Your views on changes to Adult Social Care Charging Policy – Charging an arrangement fee for people who self-fund their social care

    The Council faces difficult decisions to deliver on its ambitions for the people of Norfolk against a difficult economic climate and more than a decade of reduced funding. Each year, the Council reviews its budget and proposes the savings it will need to make for the following year to balance its budget. We conducted our annual budget and council tax consultation for 2024/25 between October and December 2023. However, the Government’s autumn statement and provisional...

    Closed 17 May 2024

  • Your views on our proposal to change our Adult Social Care non-residential care charging policy

    The Council faces difficult decisions to deliver on its ambitions for the people of Norfolk against a difficult economic climate and more than a decade of reduced funding. Each year, the Council reviews its budget and proposes the savings it will need to make for the following year to balance its budget. We carried out our annual budget and council tax consultation for 2024/25 between October and December 2023. However, the Government’s autumn statement and provisional...

    Closed 17 May 2024

Open Consultations

Forthcoming Consultations

  • PHA060 Holt Road Puffin Crossing Notice

    The Norfolk County Council (Horsford, B1149 Holt Road) Puffin Controlled Pedestrian Crossing Notice 2024 - see link to notice below. The team dealing with the public enquiries concerning these proposals can be contacted at TfNorfolk@norfolk.gov.uk

    Opens 8 October 2024

Closed Consultations

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We asked

We asked for your comments on the proposed school term dates for 2025 - 26

You said

We received 33 responses in total.  Please see the results section and the attached analysis in the consultation report.

We did

We have agreed the school term dates for 2024 - 2025 and they are now published on Norfolk County Council's website.  Click here.

We asked

We asked for your feedback on our initial design ideas for the new library and community hub in King's Lynn. We also asked you about the ways you wanted to use the building to help us develop our room layout plans. We took this opportunity to also find out what principles you think we should apply when finding a new use for the Carnegie building.

You said

  • We need to reach a balance between modernity and heritage, with a design that respects the area's historical significance while incorporating contemporary elements.
  • You want us to integrate the building into the surrounding architecture and make sure it has a warm, welcoming appearance that ties in with the area's character.
  • There was no overall agreement about materials as people’s views varied widely with personal taste. However, there were common concerns and preferences centred around warmth, durability, and how the material fitted in with the local context.
  • There was strong support for our commitment to sustainable practices and materials, highlighting the necessity of reducing environmental impact and setting an example for future developments.
  • You asked for spaces that would meet a variety of needs including study areas, multi-functional spaces for group activities, and quiet areas for relaxation and reading.
  • Most of those commenting agreed with our principles for deciding the future use of the Carnegie building. People were concerned about the maintenance of the building and finding a sustainable community use that was in the same spirit as the original gift to the town.  

We did

  • Given that there was no clear consensus in building materials we are exploring the tile option further. There was a clear message that people wanted the building to be warm and welcoming and we think that using tiles will help us achieve this. We will work closely with planners and conservation officers to make sure that the design and material fits in with the local architecture.
  • We have changed our draft room layouts to provide a bit more separation between the different zones within the building. This means that there will be clear quiet areas for study and research and busy areas for activities and meeting up. Your feedback has inspired us to move the Local History and Rare reference / special collections in the internal layouts to keep them together and create a study/discover ‘zone’.
  • We have strengthened and added to our principles for future use of the Carnegie. We will be asking interested organisations to recognise the generous spirit of the building’s original donor as a gift to the town and to ensure free access to the building.

Answering your questions

  • Several people said that they would like a café in the building. However, we are very keen to make sure that our activities support local businesses, and we don’t want to take trade away from local coffee shops. So instead of a café we will be encouraging people to buy local and bring their takeaway coffees in with them.
  • Some people are worried that the space for community activities happening in the new building will mean that there will be less room for books. We can reassure you that’s not the case. Currently at the Carnegie we have to rotate the books on display as we haven’t got space for them all. The good news is that in the new building we will be able to have all our books out available for loan and still have space for more.
  • Good, accessible toilets was just one of the many things that you said should be a key feature of the new space. The new hub will have King’s Lynn’s first town centre Changing Places toilet. People with profound and multiple learning disabilities or with physical disabilities such as spinal injuries, muscular dystrophy and multiple sclerosis often need extra equipment and space to allow them to use the toilets safely and comfortably. The new Changing Places toilet will enable anyone, regardless of the disability to make the most of both the new library and community space, and the Town Centre in general.  

We asked

Norfolk County Council are currently working with Blink Charging UK and UK Power Networks (UKPN) to install 46 on-street electric vehicle charge points across Norwich. Before the final plans and designs were developed, we gave Norwich residents the chance to comment on the streets identified and find out whether the availability of more charge points will help their transition to an electric vehicle.

You said

A public consultation on the original plans took place over the spring of 2023, receiving feedback from more than 400 individuals as well as interest from key stakeholder groups.

Both Norfolk County Council and Blink greatly value consultation feedback and decided to delay the first installs to ensure the rollout took on board the comments of the public where possible. As the first project of its kind in the county, and as a pilot scheme, it was vital to ensure the best solution was provided for the city and that the infrastructure is fit for purpose both now and in the future as more people make the transition to electric vehicles.

Our public consultation showed that having access to public chargers near to where people live was more important than provision elsewhere on the network, particularly for those residents that did not have their own private driveways.

We did

Plans to install on-street residential chargers for electric vehicles (EVs) in Norwich have picked up pace again with works due to start in December following a pause to review consultation feedback.

The original contract was to install, supply and operate 46 new charge points on 40 streets across Norwich. Following the review and redesigns, installs will be done in stages. The first stage will see delivery of 66 chargers at 33 of the 46 locations proposed originally. The remaining 13 locations are under review and further details will be made available in due course.

Stage one is due to start on 11 December 2023 (subject to all required permissions being in place) and includes the following installs:

Grove Road (4 x EVCP)
Telegraph Lane East (4 x EVCP)
Onley Street (1 x EVCP)
Hobart Square (1 x EVCP)
St Leonards Road (1 x EVCP)
Hall Road (1 x EVCP)

Those living on these streets will be notified of exact dates ahead of works starting along with the formal public information notice being published for all works.

It is expected that all EV chargers will be installed by Spring 2024.