Norfolk County Council’s Consultation on proposed changes to opening hours and introducing a booking system at the Norfolk Record Office.

Closed 22 Mar 2024

Opened 15 Feb 2024


The Council faces difficult decisions to deliver on its ambitions for the people of Norfolk against a difficult economic climate and more than a decade of reduced funding. Each year, the Council reviews its budget and proposes the savings it will need to make for the following year to balance its budget.

In this consultation we are asking for your views on our proposal to change the opening hours of the Norfolk Record Office.

Why your views matter

We want to find out what people think about our proposal to change the opening hours of the Norfolk Record Office (NRO) and to introduce a booking system for appointments.

Under our proposals the NRO's new opening hours would be:

  • Full Searchroom Service - Tuesday to Wednesday, from 9.30am to 5pm.
    A total of 15 hours
  • Limited Searchroom Service – Thursday and Friday, from 10am to 4pm.
    A total of 12 hours.

We are consulting through:

- The online consultation, which is also available as a paper copy

- Email /Letter to key stakeholders and partners

- Email to members of the Norfolk Residents’ Panel

We are consulting from 15 February to 22 March 2024. Please note that if we receive any consultation responses after this date, we cannot guarantee that we will be able to take them into account.

We will feed back the findings from our consultation to our county councillors as part of the evidence they will use to help them come to a decision about our savings proposals.

If you need a copy of this consultation document in a different format please email, call 0344 800 8020 or Text Relay on 18001 0344 800 8020 (textphone) and we will do our best to help.

Print at home, large print and easy read versions of this consultation are availble do download at the bottom of this page.

An online Easy Read Survey can be accessed here


  • All Areas


  • Anyone from any background


  • Museums