Norfolk County Council Residents’ Survey 2024

Overview

Our mission is to serve the people of Norfolk – providing vital services, supporting communities and leading efforts to make life in the county better. We want Norfolk to be the place where everyone can live well, with a vibrant economy supported by the right jobs a sound infrastructure, and green, healthy spaces.

Why your views matter

We’d like to hear from you with your views to help shape how we support every resident, business and community in our county.   

Norfolk County Council is responsible for a wide range of services in Norfolk, including:

• Supporting children and young people – supporting families to stay together, working with foster carers to look after more than 1,000 children in our care, working alongside health and schools to support more than 29,000 children with special educational needs and disabilities, ensuring sufficient school and early years places and arranging school transport.
• Caring for adults and enabling healthy lives – helping residents have healthy independent lives and sustaining good quality care.
• A greener future - handling just over 61,000 tonnes of household waste, managing 2,400 miles of paths, trails, cycle routes and bridleways.
• Building a sound infrastructure - maintaining and improving 6,000 miles of road and developing new infrastructure schemes to meet Norfolk’s needs.
• Protecting our communities - through our Fire and Rescue service and our Trading Standards team. 
• Providing community services - through our 47 libraries and registration services and some museums.

For an even better overview of what we do day-to-day and the services we provide, watch our 'A-Z of Norfolk County Council' video below

The survey is open until Thursday 24 October. It should take less than 10 minutes to complete.