Help us to review our Enforcement Policy

Closed 24 Aug 2018

Opened 30 Jul 2018

Feedback updated 4 Mar 2019

We asked

For your feedback to help us update our Enforcement Policy. This policy includes how we enforce trading standards, planning, flooding, fire safety, highways and blue badges.

You said

We received 22 responses to the consultation and most people taking part agreed with our proposal to update the Enforcement Policy.

We did

Following feedback from the consultation, we have made some changes to the policy. We have included a telephone number as an alternative to email and online forms, as a result of the feedback. We have also provided more detail on enforcement processes around public rights of way, as a result of the feedback. 

Our elected members agreed the changes to the Enforcement Policy.


We are seeking views from all stakeholders to review Norfolk County Council's Community and Environmental Services Enforcement Policy.  


Why your views matter

Trading standards carries out the majority of enforcement action in the county. This year we have been working more closely with Suffolk County Council Trading Standards with the aim of developing a joined-up approach to enforcement including for cross border crime.

A revised Enforcement Policy has now been produced which includes proposed changes arising from this year’s review, and to reflect recent changes to other legislation and guidance, including a new enforcement protocol for Blue Badge Enforcement.

We want to hear your views on our updated Enforcement Policy.  


  • All Areas


  • Anyone from any background


  • Crime and community safety
  • Environmental health
  • Fire and emergency planning